At bat55, the privacy of every Pakistani player is taken seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information. We are committed to handling your data with transparency, integrity, and full respect for your privacy.
These six pillars summarise bat55's core privacy commitments to every player across Pakistan β from Karachi to Islamabad and everywhere in between.
All data transmitted between your device and bat55 servers is protected by 256-bit SSL/TLS encryption. Sensitive account information and payment details are encrypted at rest using industry-standard protocols, ensuring your data remains unreadable to unauthorised parties at all times.
bat55 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We share it only with service providers who are contractually bound to protect it, and with regulatory authorities as required by our gaming licence obligations.
bat55 applies a data minimisation principle β we only collect personal information that is strictly necessary for account registration, KYC compliance, payment processing, responsible gaming, and customer support. We do not collect data speculatively or hold it beyond its useful life.
As a holder of an internationally issued gaming licence, bat55 is subject to stringent data protection requirements imposed by its licensing authority. Our data handling practices are audited periodically to ensure ongoing compliance with applicable privacy and anti-money-laundering regulations.
bat55 respects your right to access, correct, and in appropriate circumstances request deletion of your personal data. You can exercise your data rights at any time by contacting our support team. Requests are processed within 30 days in accordance with applicable data protection standards.
This Privacy Policy is reviewed and updated whenever material changes to our data practices occur. bat55 will notify registered players of significant changes via account email notification with reasonable advance notice before any new practices take effect.
Important Notice: This Privacy Policy ("Policy") describes how bat55 ("we", "us", "our", "the Company") collects, uses, stores, shares, and protects personal data provided by or collected from users ("you", "the Player") of the bat55 platform at bat55.app. By registering an account or using any bat55 service, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
bat55 acts as the data controller in respect of personal data collected through the bat55 platform. As data controller, bat55 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with its licensing obligations and applicable data protection principles.
If you have any questions about how bat55 processes your personal data, or wish to exercise any of your data rights described in Section 9 of this Policy, you may contact our Data Protection team at [email protected] or via live chat from your account dashboard.
bat55 collects the following categories of personal data, depending on how you interact with the Platform:
bat55 collects personal data through the following means:
bat55 processes your personal data for the following purposes, each supported by a corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| KYC identity verification and age checks | Legal obligation / legitimate interest |
| Processing deposits and withdrawals | Performance of contract |
| Anti-money-laundering screening | Legal obligation |
| Fraud prevention and security monitoring | Legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation / legitimate interest |
| Customer support and complaint handling | Performance of contract / legitimate interest |
| Platform analytics and improvement | Legitimate interest |
| Marketing communications (where consent given) | Consent |
| Regulatory reporting and audit compliance | Legal obligation |
Where bat55 relies on your consent as the legal basis for processing β for example, for marketing communications β you retain the right to withdraw that consent at any time by updating your communication preferences from within your account settings or by contacting [email protected].
bat55 does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:
bat55 engages carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include identity verification platforms, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, USDT TRC20 infrastructure), customer support tooling providers, fraud detection services, and platform analytics providers. All such providers are contractually prohibited from using your data for any purpose beyond the service they provide to bat55.
bat55 may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or licensing bodies where required by law, court order, or as necessary to protect the legal rights and interests of bat55 or third parties. bat55 will, where legally permissible, notify you of any such disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or part of bat55's business, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections as described in this Policy. bat55 will notify affected players of any such transfer with reasonable advance notice.
bat55 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, bat55 will securely delete or anonymise your personal data so that it can no longer be associated with your identity.
bat55 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Notwithstanding the above, no method of electronic transmission or storage is completely secure. bat55 cannot guarantee absolute security but commits to promptly notifying affected players and relevant authorities in the event of a data breach that poses a risk to your rights and freedoms, in accordance with applicable notification obligations.
bat55 uses cookies and similar tracking technologies on its Platform to enhance your user experience, analyse platform performance, and support security functions. The following categories of cookies may be used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bat55 Platform. Detailed cookie management guidance is available from your account settings page.
Subject to applicable law and bat55's regulatory obligations, you hold the following rights in respect of your personal data held by bat55:
You have the right to request a copy of the personal data bat55 holds about you, together with information about how and why that data is being processed. bat55 will respond to verified access requests within 30 days.
If you believe that any personal data bat55 holds about you is inaccurate or incomplete, you have the right to request its correction. You may update certain account details directly from your account dashboard, or contact support for assistance with information that requires formal amendment.
In certain circumstances, you may request that bat55 delete your personal data. This right is subject to exceptions where bat55 is required to retain data by law or for legitimate regulatory and compliance purposes, including AML record-keeping obligations, which may override erasure requests.
You may request that bat55 restrict the processing of your personal data in certain circumstances β for example, where you contest the accuracy of the data or where you have objected to processing pending verification of bat55's legitimate grounds.
Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to bat55's processing of your personal data where such processing is based on legitimate interests. bat55 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.
To exercise any of the rights described above, please contact bat55 at [email protected] or via live chat from your account dashboard. bat55 may need to verify your identity before processing your request. There is no fee for exercising your data rights unless requests are manifestly unfounded or excessive, in which case bat55 reserves the right to charge a reasonable administrative fee.
bat55 is strictly an adult gaming platform. The bat55 Platform is not directed at individuals under the age of 21, and bat55 does not knowingly collect personal data from minors. bat55 applies robust age verification procedures at registration and, where required, at the point of first withdrawal, to confirm that all players meet the minimum age requirement.
If bat55 becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, bat55 will take immediate steps to delete such data and close the associated account. If you believe that bat55 may hold data relating to a minor, please contact us immediately at [email protected].
bat55 operates under an internationally issued gaming licence and its data infrastructure may involve the transfer and processing of personal data across international borders. Where such transfers occur, bat55 takes appropriate measures to ensure that your personal data receives an equivalent level of protection as it would in the originating jurisdiction, including through the use of standard contractual clauses, data processing agreements, or other legally recognised transfer mechanisms.
By using the bat55 Platform, players in Pakistan acknowledge and consent to the transfer of their personal data to bat55's data processing infrastructure, which may be hosted in jurisdictions outside Pakistan, subject always to the protections described in this Policy.
The bat55 Platform may contain links to third-party websites or services β for example, within game provider interfaces or informational content. bat55 is not responsible for the privacy practices of any third-party website or service provider. This Privacy Policy applies solely to data collected through the bat55 platform at bat55.app. bat55 strongly recommends that you review the privacy policies of any third-party services you access independently of the bat55 Platform.
bat55 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, bat55 will notify registered players via their registered email address or through a prominent notice on the Platform at least seven (7) days before the revised Policy takes effect, except where immediate changes are mandated by law.
The "Effective Date" at the top of this Policy reflects the date on which the current version came into force. Your continued use of the bat55 Platform following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, please cease using the Platform and contact us to arrange account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or bat55's handling of your personal data, please do not hesitate to get in touch through any of the following channels:
bat55 aims to acknowledge all privacy-related enquiries within 24 hours and to resolve them fully within 30 days. Where a request is particularly complex or where you have submitted multiple requests simultaneously, bat55 may extend this period by a further two months and will notify you accordingly.
Last Reviewed: 1 January 2026 | Version: 2026.1 | Applies to: All bat55 players globally, including players accessing the Platform from Pakistan.
bat55 believes every player deserves full visibility and control over their personal data. Here is a quick reference to your key rights under our Privacy Policy.
Request a full copy of all personal data bat55 holds about you at any time.
Correct any inaccurate or incomplete personal data in your bat55 profile.
Request deletion of your data where no legal obligation requires its retention.
Ask bat55 to limit how your data is processed while a dispute is resolved.
Receive your data in a structured, machine-readable format for your own use.
Object to processing based on legitimate interest, including direct marketing.
Revoke any consent-based processing such as marketing emails at any time.
Reach our team at [email protected] to exercise any of these rights today.
Your privacy is protected at every step. Join thousands of players across Karachi, Lahore, Islamabad, and Faisalabad who trust bat55 for secure, fair, and responsible online gaming.